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Once customer approves artwork proof, payment is required. Upon payment Flags Importer will start producing the order. After this time, no changes to the order will be permitted (including but not limited to flag design changes and/or quantity). Production time is estimated at 3 - 4 weeks. Once your flag is back from production you will be notified with tracking information for your package(s). No returns or exchanges will be accepted for custom flags (or any other items purchased in this order). ALL SALES ARE FINAL. Once delivery is accepted, Flags Importer is not financially liable for any damage that has occurred in transit. If the item is refused/denied or had the wrong shipping address due to customer error, the customer will be financially responsible for shipping costs to re-send the item(s).
